Chat & messages: Live chat connections slow

Updates

1. Resolved Thursday 1 October 2026, 1:11 pm

   This incident has been resolved.

2. Monitoring Thursday 1 October 2026, 1:04 pm

   Our checks show this has recovered. We are keeping an eye on it before closing it.

3. Investigating Thursday 1 October 2026, 12:46 pm

   We are aware of a problem affecting Chat & messages. Our team is investigating.